FAQ

How do you attach the bow?

Each car bow attaches easily with a soft rubber suction cup that will not scratch the vehicle. You may need to moisten the suction cup to have it adhere well to the car. You can also tie the bow with the string at the back of the bow on to wherever you want the bow to attach.


Will my package arrive safe?

The bow is shipped securely in a 200lb test box with reinforced glue tape.  We insure each package for loss or damage.   

Will I get my bow in time?

Yes!  We have three options:
  • Standard Delivery - delivered within 5 - 7 days from the day following date of purchase, Monday - Friday,
  • Express Delivery - delivered within 3 - 5 days from the day following date of purchase, Monday - Saturday,
  • Next Day Delivery - delivered within 1-2 days from the day after date of purchase, Monday - Saturday.

Do I have to use PayPal?

No, you have your choice of using PayPal if you have a PayPal account or you may purchase your bow with a credit card using Authorize.net's secure credit card processing system. We accept Visa - Discover - Master Card - American Express or eCheck.  


How safe is it to purchase online?

All transactions are strictly confidential and all personal information is kept secure and used solely for the purpose of fulfilling your order with us. Credit Card transactions are done through a secure connection using SSL technology.


Can I return my bow?

Each bow is custom made for each order.  We do not accept returns or offer refunds once the bow has shipped out.

Can I order by phone?

Yes! Call Toll Free: 1-888-789-4220 Mon - Sat  9:00am - 6:00pm (CST) on Saturday 9:00am - 12:00pm


Can I get a multi color bow?

Yes! You have your choice of 1, 2, or 3 color combinations from our color chart. Simply choose your colors from our color selection chart or checkout our various color combination suggestion page for more ideas.  There is no extra charge for multi-color bows.


What is the ribbon made of?

All of our handmade bows are crafted with high quality indoor/outdoor poly satin ribbon.  Poly-Satin ribbon is waterproof and durable!

Can I use the bow outside?

For outdoor use the 12" bows will last for months.  The 20 and 24 inch bows can be used outdoors for extended periods but the loops may need to be fluffed after hard rains.  If the bows are placed in direct sunlight during hot summer days you can expect fading after around 3 months.

If you have any question please feel free to
contact us.

 

What others have said....

"The bow arrived today. Right on time and was a big hit.  Thank you!" Sandy, Santa Monica, CA

" The bow is beautiful! It really did add to our surprise. Now it hangs in our daughters room."  Barbara, Tampa, FL

" Thank you very much for getting the bow to us so fast"  Tom,  Seattle